Additive Applications Engineer

Join our applications engineering team as an Additive Applications Engineer and play a critical role in empowering users to succeed with our flagship 3D printer. You'll work hands-on with cutting-edge hardware technology and simulation software, travel to customer sites, and help businesses integrate additive manufacturing into their workflows to drive real impact.

Key Responsibilities

• Develop material profiles and 3D printing process parameters for various applications and materials
• Tackle complex customer challenges and provide hands-on troubleshooting support for the customer success team
• Conduct on-site customer visits for installation, training, and advanced troubleshooting
• Research and build understanding of the relationship between process parameters and part performance
• Develop high-quality training materials, including printing guides, process manuals, and technical documentation
• Innovate slicing solutions for complex geometries, applying Design for Additive Manufacturing (DfAM) principles to enhance printability and efficiency
• Conduct material testing and characterization studies to optimize printing parameters
• Provide pre-sales technical support and design consultation to customers
• Perform failure analysis and root cause investigations for customer issues
• Attend trade shows, conferences, and customer meetings as a technical representative
• Create application notes, case studies, and technical documentation

Required Qualifications

• Education: Post-secondary degree in science, engineering, additive manufacturing, or related technical field
• Experience: 5+ years of experience in an applications engineering position within the 3D printing industry
• Technical Skills:
  • Proficiency with CAD software and Design for Additive Manufacturing (DfAM) principles
  • Knowledge of PrusaSlicer or other open-source slicing software
  • Experience with industrial FFF applications and/or processing high-performance materials (PEEK, PEKK, PEI, PI is a plus)
• Communication: Excellent written and verbal communication skills in English, with experience writing technical reports and documentation
• Travel: Willingness to travel up to 25% for customer visits and industry events

Preferred Qualifications

• Experience using industrial 3D printers and post-processing of printed parts
• Knowledge of thermoplastic material science and their industrial applications
• Familiarity with quality management systems (ISO 9001, AS9100)
• Experience with statistical analysis software and design of experiments (DOE)
• Background in manufacturing processes beyond additive manufacturing
• Project management experience

Position Details

Location: This is an on-site position requiring candidates to work at our headquarters in Montreal, Quebec.

What We Offer:

• Opportunity to work with cutting-edge additive manufacturing technology
• Direct impact on customer success and product development
• Collaborative environment with cross-functional teams
• Professional development and conference attendance opportunities
• Competitive compensation and benefits package